mary’s place mobile outreach program

want to make a mobile outreach request?

Mary’s Place Outreach Request form is designed to assist families who are experiencing unsheltered homelessness in King County to get connected with shelter and housing services. The information you provide will help us understand the need, allowing us to dispatch outreach teams as necessary.

For medical or mental health emergencies, please call 911. For crime or illegal activity, please contact your local law enforcement agency. This is not a place for reporting unauthorized encampments. If you are interested in reporting an unauthorized encampment, please contact your city or county for more information.

Please note that our outreach program is currently operating on a waitlist and is working to connect with you as soon as possible. We appreciate your patience and understanding!

when should I submit a mobile outreach request?

Did you see a family experiencing unsheltered homelessness who appears to need help? Notice a family that seems to be sleeping in their car or struggling to meet their basic needs? You may then be able to assist them by completing the outreach request form and sharing any specific concerns you have regarding the family’s well-being. As Mary’s Place mobile outreach program has limited capacity, requests from those with more serious medical and/or other safety needs may be prioritized by our homelessness outreach program.

When should I not submit a mobile outreach request?

The Mary’s Place Mobile Outreach Team is only able to work with families who are experiencing unsheltered homelessness. Unfortunately, the team is not able to serve individuals who are couch surfing, temporarily living with friends or family, at risk of homelessness, facing eviction, or already staying in a shelter. If you know of a family in need that is not eligible for our outreach program services, encourage them to call 2-1-1. If you are concerned about illegal activity, contact your local law enforcement agency. For medical and mental health emergencies, call 911.

what do mobile outreach workers do?

Our mobile outreach workers possess a range of skills, including navigation of homeless services, motivational interviewing, and trauma-informed care, among others. Outreach teams begin by establishing a trusting relationship with and identifying the needs of families residing in areas that are not typically suited for human habitation. Their efforts can be as simple as helping someone experiencing homelessness get an ID card or as complex as helping someone flee a violent relationship. The ultimate goal of Mary's Place mobile outreach program is to help families experiencing homelessness transition from the streets into a permanent home.

when do mary’s place mobile outreach teams work?

They usually work during daylight hours to maximize safety, as this allows our outreach team to connect families experiencing homelessness to resources and other critical services, such as health and mental health services, employment services, and schools. Daytime hours also enable outreach workers to assist families with navigating housing.

can i get an update on what happened?

We will send an email to confirm receipt of your request. We are required by law to protect the privacy of those we serve, therefore, we are unable to share updates. However, if you agree to be contacted, we may reach out to you to ask additional questions that will help us locate and connect with the family referred to us. If you are willing to provide additional support to the family you are referring, please indicate your interest on the form.

how else can i help my neighbors experiencing homelessness?

Ending homelessness requires the participation of the whole community. Volunteering and donating to organizations that serve people experiencing homelessness is a great way to make a difference. Please visit the “Get Involved” section of our website or contact other local homeless service organizations for more information on volunteering and/or donating to help end homelessness.

submit an outreach request